Frequently Asked Questions about the 2017 Design Indaba Festival, Conference and Simulcast, and Terms & Conditions of ticket sales.
Design Indaba Conference 2013

When is the next Conference and Simulcast?

Design Indaba Conference 2018 is being held for three days from Wednesday 21 to Friday 23 February, but the entire period of 19 February to 24 February will comprise Design Indaba FilmFest, Design IndaBar & music events, Emerging Creatives travelling exhibition, Most Beautiful Object in South Africa travelling exhibition and the Li Edelkoort design seminar.

 

What other events make up the Design Indaba Festival?

  

Where can I find all information on Design Indaba Conference and Simulcast, and other events?

All Festival information can be found at www.designindaba.com/festival.

[Please note the website contains links to a number of other websites, provided for the convenience of users and stakeholders. The contents of these websites are maintained by their owners, for which we take no responsibility. Similarly, providing a link on our website does not mean we necessarily agree to their contents, nor are responsible for contents of any website linking to this website.]

 

Will there be an Expo?

The last Design Indaba Expo was held in 2015. Designers interested in showcasing their work through Design Indaba can sign up to our Designer Directory or enter for the next Emerging Creatives programme. The Emerging Creatives and Most Beautiful Object in South Africa exhibitions will, however, be held as part of the Design Indaba Festival.

 

Tickets & discounts

View prices and buy your tickets here.

 

How do I buy tickets?

You can buy tickets to all Festival-related events online at www.designindaba.com/rates. Early bird conference ticket are available until 10 Dec (subject to availability). All other tickets sales open late November.

 

How do the various discount offerings work, and what if I qualify for more than one type of discount?

Only one discount category is applicable per person, for Design Indaba Conference (these discounts are not applicable to Design Indaba Simulcast categories).

For example, if the delegate qualifies for more than one discount catagory, and pays on or before 22 December 2017, the lower rate will apply.

 

What discounts are available to individuals?

Early bird, alumni and academic discounts are available to individual Conference delegates.

Alumni discounts are applicable to delegates who have attended two or more full Design Indaba Conferences. Names will be verified before the event.

Academic discounts are applicable to delegates who are employed by registered educational institutions. Proof will be required at event registration.

Early bird, Alumni and Academic tickets open during November each year, and there is a limited amount available. Once these have sold out, full rates will apply.

Student discounts are applicable to delegates who are registered at valid educational institutions. Proof will be required at event registration.

To qualify for any discounts to Design Indaba Conference, your registration and payment must be completed and processed by 22 December 2017.

If payment and/or cancellation in writing is not confirmed by this date, registration will automatically convert to the Full Design Indaba fee of R8 300.00 (including VAT) and the delegate will be responsible for the payment in full.

These discounts are not applicable to Design Indaba Simulcast categories.

 

 

What discounts are available to companies or groups?

Groups:

Group  of 5-10 receive a discount of 5%

Group of 11-25 receive a discount of 10%

Groups of 26 people or more receive a discount of 15%

Companies:

Companies are able to claim for procurement points on their BEE scorecard, in addition to receiving group discounts (as above). Design Indaba is a Level 1 BEE company.

Companies that require pro-forma invoices, in order to obtain purchase orders must please contact us at accounts@designindaba.com

 

What does my Conference ticket include? 

Your Conference pass (not applicable to Design Indaba Simulcast) includes lunch and tea each day and access to Design Indabar each day of the conference.

Final details will be sent to you in a pre-event mailer, from hello@designindaba.com.

 

What does my Simulcast ticket include?

Your Simulcast pass in Cape Town (not applicable to other cities) includes lunch on each day and access to Design Indabar on each day of the Simulcast. Please confirm with the ticket provider in your city what refreshments and entertainment will be available at your event.

 

Why does the Cape Town Simulcast cost more than other cities?

Cape Town Simulcast delegates are privvy to a much fuller Design Indaba Experience, including networking opportunities at the main event. Their accreditation also includes access to the Design Indabar events with live music, and refreshment coupons for each day and night of the Conference. The Cape Town Simulcast also includes other live events at the main conference venue that other cities can't access (delegates at overflow venues in Cape Town are also invited to join the main event at the Artscape after hours).

 

Do I have to buy my ticket in advance?

Delegates purchasing and registering for the first time on the day of the event will be charged a premium fee of R9 085.00 (including VAT) for the three-day Main Conference event (not applicable to Design Indaba Simulcast) to cover the additional administration costs of on-site registration. Historically, the Conference tickets are sold out as much as one month prior to the event, so it's recommended to book in advance.

 

Can I reserve a ticket and pay later?

Design Indaba Conference Delegates (not applicable to Design Indaba Simulcast) can register without payment to “reserve” a ticket. An invoice may be generated on the delegate registration page by using an access key emailed through to the address supplied as part of delegate information, after completion of the online registration process. Registration payment must be made by 27 January 2018. (This is with the exception of Early Bird and Alumni Discount tickets, your registration AND payment must be received by 22 December 2017).

If payment or written confirmation of cancellation is not received by this date, the ticket is no longer “reserved” and your registration will no longer be present on the system. Reapplication to attend will result in the full Conference ticket price being applied with immediate payment due.

 

Can I purchase a one-day ticket and share it amongst a group?

Limited numbers of one-day tickets to the Main Conference (not applicable to Design Indaba Simulcast) are now available, sold on a first-come first-serve basis.

Main Conference discounts (not applicable to Design Indaba Simulcast) are not applicable to the one-day ticket rate. For delegates’ own safety and security, NO SHARING OF ONE-DAY TICKETS WILL BE ALLOWED (NB: main conference and simulcast). The organisers and their appointed registration/security personnel reserve the right to refuse access on reasonable grounds.

 

Can I purchase a full Conference pass and share? (not applicable to Design Indaba Simulcast)

For delegates’ own safety and security, NO SHARING OF FULL REGISTRATION WILL BE ALLOWED WITHOUT KNOWLEDGE OF THE ORGANISER. 

PRE-APPROVED sharing of a Full Design Indaba pass will incur a premium charge of 30% to accommodate admin involved.

There will also be no discounts applicable to sharing tickets and payment on sharing tickets must be made no later than 27 January 2018.

Sharing is limited to 2 delegates per pass.

The organisers and their appointed registration/security personnel reserve the right to refuse access on reasonable grounds.

 

Can I get points if I’m an architect or an interior designer?

All professional/registered architects can claim CPD points for Design Indaba Conference under category 3. Architects can do this by completing and submitting a form, which can be downloaded from the website of the institute with which they are registered. Related documentation as per the downloaded form must accompany the submission. The event organisers (in this case, Design Indaba) only have to supply applicants with the event programme, an invoice and attendance verification. Please find more information here. Please note that all persons registered by SACAP will be eligible to claim points.

 

 

Registration

How do I collect my ticket and register for the Conference?

Once you register online or manually with the delegate registration form, your details will be added to our delegate database. Registration will only be validated once the fee is received before 27 January 2018. On-site accreditation stations will be set up in the registration foyer of the conference venue from the day before to provide all delegates with access cards and delegate bags/packs.

Registration is at the venue on the Tuesday before the Conference, from 09:00 to 17:00, and on the Wednesday morning (Day 1 of the Conference) from 07:00. Delegates must present their IDs and supporting discount documents for registration.

During the Conference, late registration will be open on Wednesday until 18:00; Thursday from 07:00 to 17:00; and Friday from 07:00 to 10:00.

No registration is needed for the Simulcast. Attendees must arrive with their ticket from 07:00 and then be scanned in and accredited upon arrival. Tickets are not transferrable.

If you have purchased a ticket with a student discount, you must provide proof of being a student upon entry.

Attendees will be able to arrive at Simulcast from 07:00 (Cape Town) and 08:00 in onwards (in all other cities) Wednesday to Friday.

The Conference and Simulcast will commence each day at 09:00 sharp so please arrive early to be registered and seated on time.

 

Do I have to register with my fingerprint?

Organisers reserve the right to implement an access and security control system that is in keeping with the security and health and safety regulations as deemed necessary by both the event organiser and the venue. Delegates are required to comply with the access control and security system. Failure to comply may result in delegates being denied access with no refund of registration fee.

 

Do you do off-site registrations?

Yes, where there are groups of 10 or more paid up Conference delegates (not applicable to Design Indaba Simulcast). The organiser will schedule an appointment with the team leader to arrange a suitable time to visit your office and register your delegates. 

 

When does off-site registration take place? 

This will take place a few weeks prior to the conference in Johannesburg and Cape Town (exact dates to be confirmed). We will need all names wanting offsite registration by 26 January 2018.

 

How does group registration work?

All Conference (not applicable to Design Indaba Simulcast) group registrations (minimum 10 delegates) are encouraged to register and pay before 26 January 2018 and if applicable provide a purchase order number to secure their tickets. This is to enable group delegates to be eligible for pre-event off-site registration during the week of 12 February 2017, whereby delegate packages are to be collected at the venue on the day of the event.

 

What if I have a purchase order number and payment has not yet been processed?

Conference registrations (not applicable to Design Indaba Simulcast) will only be validated if purchase order numbers are provided and all monies are paid in full by no later than 26 January 2018.

 

 

Cancellations

If I cancel my attendance, do I get a full refund?

All cancellations must be received in writing, by no later than 12 January 2018. If received on or before 12 January 2018, a full refund will be given less a 15% administration fee (we recommend transfer of registration to a new delegate to avoid cancellation fee).

 

What if I do not cancel or attend the Conference or Simulcast and fail to make payment?

No-shows or written cancellations after 12 January 2018 will result in full fee payment being due.

 

If I cancel, can I transfer my pass to another delegate?

In the event of a cancellation, registrations ARE transferrable to delegates not yet registered.

 

 

At the event

To ensure you receive important mailers regarding the event, please add hello@designindaba.com to your list of “safe” emails so you may receive your mailer timeously and be aware of any essential communications. If you have unsubscribed from our emails at any point, note that you will NOT receive our communication so please use a new email address or resubscribe to our mailing list.

 

When is the FULL programme lineup announced?

Speakers are announced weekly from December; however, the daily speaker time schedule is released the week before the event.

 

Where is the event and what about parking at the venue?

The 2018 Conference is being held at Artscape Theatre in Cape Town. We encourage use of public transport as parking is very limited in the vicinity of the Artscape theatre. Where parking is available, delegates are responsible for payment of their own parking.

 

When can I get a copy of the speaker programme?

Typically, a draft of the event programme and full speaker list is only released in February. This is available on designindaba.com/conference as well as from the Design Indaba App.

 

Can I get a copy of a speaker presentation or transcript?

Videos of  all the speaker presentations (some as far back as 2006) are available to watch or download for free on designindaba.com/talks. Articles, interviews and profiles on most of the speakers (including the latest in global design news) are also available on designindaba.com. Speaker talks are historically made available online from six months after the respective conference.

 

Media 

How do I register to attend as media?

Media accreditation is provided to limited numbers of press representatives. Accreditation to the Main Conference venue is by invitation only and subject to the discretion of the organisers. Click here to register for media accreditation. For media updates sign up to our press mailing list.

 

Insurance

Are my personal items covered under Design Indaba’s insurance?

Conference participants are responsible for taking appropriate insurance cover in connection with their attendance at the Conference. The conference organisers and hosts or any individuals associated with the Conference or hosts in any capacity shall not be liable for any kind of loss or damage to personal property, delegates or exhibitors.

 

Additional Terms and Conditions:

The information given in oral and poster presentations or at exhibitions in connection with the Conference come from diverse sources and it is not in the capacity of the Conference organisers or hosts to validate it all. Therefore, the Conference organisers and hosts accept no responsibility for the correctness of the information, and the conference organisers and hosts or any individuals affiliated with the Conference in any capacity shall have no liability of any kind in any country or court of law.

 

Neither the committee of the Conference, hosts nor Event Management company accept liability for death, injury, any loss, cost of expense suffered or incurred by any person if such loss is caused or result from the act, default or omission of any person. In particular neither the committee of the Conference, hosts nor Event Management company can accept any liability for losses arising from the provision or non-provision of services provided by local companies or transport operators. Nor can the committee of the Conference, hosts or Event Management company accept liability for losses suffered by reason of war, including threat of war, riots and civil strife, terrorist activity, natural disaster, weather, fire, flood, drought, technical, mechanical or electrical breakdown within any premises visited by delegates and/or partners in connection with the Conference, industrial dispute, governmental action, regulations or technical problems which may affect the services provided in connection with the Conference.

Neither the committee of the Conference, hosts nor Event Management company is able to give warranty that any particular person will appear as a speaker or panelist. Right of admission is reserved. Trade companies who do not exhibit at the Festival, may not enter the Conference or exhibition areas. All disputes are subject to resolution under South African law.

Subject to the provisions of the CPA, Interactive Africa (Pty) Ltd retains the right to declare any deposit or payment forfeit and reserve the right to adjust and amend these terms and conditions at any time.

Unless otherwise specified, all reference to “the Conference” refers to the annual Design Indaba Conference held in Cape Town and/or its Simulcast venues around South Africa.